1 Introduction

Welcome to CC Dynamic Solutions Ltd t/a Douserr ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of our product, Douserr 2100 ("Product"). By accessing our website or placing an order, you agree to be bound by these Terms.

2 Sales Eligibility

2.1. Our products are only available for purchase by businesses located in the United Kingdom.

2.2. By placing an order, you confirm that you are a UK-based business and have the legal capacity to enter into a binding contract.

3 Orders and Acceptance

3.1. All orders are subject to acceptance and availability.

3.2. We reserve the right to reject any order for any reason, including but not limited to suspicion of fraud or inability to fulfil the order.

4 Pricing and Payment

4.1. All prices are listed in GBP and exclude VAT unless otherwise stated.

4.2. Payment must be made at the point of purchase via the available payment methods on our website.

4.3. We reserve the right to amend prices at any time. However, changes will not affect orders that have already been confirmed.

5 Delivery

5.1. Our standard delivery lead time is 7 days unless otherwise notified at the time of purchase.

5.2. Delivery dates provided are estimates only and not guaranteed. We are not liable for delays caused by third-party couriers or events outside of our control.

6 Returns and Refunds

6.1. We do not accept returns or provide refunds unless the product is faulty.

6.2. If you believe your product is faulty, you must notify us within 7 days of receipt and provide evidence of the fault.

6.3. Customers are responsible for the cost of returning the product to us. If the product is deemed faulty after inspection, we will reimburse the cost of return shipping.

6.4. We reserve the right to refuse a refund if, after inspection, the product is found to be in good working condition or the fault is deemed to have arisen due to misuse or damage caused by the customer.

7 Product Warranty

7.1. We warrant that the Douserr 2100 will be free from material defects upon delivery.

7.2. This warranty does not apply to any defect caused by wear and tear, misuse, alteration, or improper handling of the product.

8 Limitation of Liability

8.1. Our liability is limited to the purchase price of the product.

8.2. We are not responsible for any indirect, consequential, or business losses, including but not limited to loss of profit, revenue, or data.

8.3. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence or any liability that cannot be excluded under applicable law.

9 Intellectual Property

9.1. All intellectual property rights related to our website, content, and product names (including "Douserr 2100") are owned by CC Dynamic Solutions Ltd.

9.2. You may not copy, reproduce, distribute, or use any part of our intellectual property without our prior written consent.

10 Privacy and Data Protection

10.1. We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

11 Changes to Terms

11.1. We reserve the right to amend these Terms at any time. Any changes will be posted on our website and will apply to orders placed after the changes are made.

12 Governing Law

12.1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

12.2. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13 Contact Us

If you have any questions or concerns regarding these Terms, please contact us via our website or via email to hello@douserr.com

Effective Date: Saturday 14^th December 2024

These Terms and Conditions were last updated on Saturday 14^th December 2024